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Shipping Policy

Welcome to Tranquility Affair! We're delighted to offer you a serene shopping experience for our handcrafted soaps and candles. Please review our shipping policy below to understand how we handle orders and deliveries.


Order Processing Time:

Upon receiving your order, we strive to process it within 2 business days. Please note that processing times may vary during peak seasons or promotional periods.


Shipping Methods and Carriers:

We partner with reputable shipping carriers to ensure reliable delivery of your orders. Standard shipping options are available for domestic orders only. At this time, we only ship to 48 states in the continental US. Expedited shipping options may be available for select products and destinations.


Shipping Rates:

Shipping rates are calculated based on the weight of your order, destination, and selected shipping method. Free shipping may be offered for orders exceeding a certain value. Check our website or promotional offers for details.


Delivery Timeframes:

Delivery times vary depending on your location and chosen shipping method. Estimated delivery times may not be provided at checkout. If provided, please note that these are estimates and not guaranteed delivery dates.


Order Tracking:

Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information.You can track the status of your shipment using the provided tracking number on the carrier's website.


International Shipping:

We do not offer international shipping at this time.


Incomplete or Incorrect Addresses:

It's essential to provide accurate shipping information at the time of checkout. Tranquility Affair is not responsible for delays or non-delivery caused by incomplete or incorrect addresses provided by the customer.


If you need to update your shipping address after placing an order, please contact us immediately. We will make every effort to update the information before the order is shipped.


Lost or Damaged Shipments:

In the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.


This policy does not include incorrect addresses. If you provided an incorrect address, it is your responsibility to resolve with the carrier.


Contact Us:

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at


Thank you for choosing Tranquility Affair for your soap and candle needs. We appreciate your trust in us, and we're committed to delivering a tranquil shopping experience from start to finish.

This Privacy Policy is effective May 15, 2024.

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